Privacy Policy

---

 Introduction
Welcome to Extra Mile Podiatry. At Extra Mile Podiatry, we are committed to protecting your privacy and complying with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth). This privacy policy explains how we collect, use, disclose, and safeguard the data you provide to us when using our health care services and website www.extramilepodiatry.com. By accessing or using our Services, you consent to the practices described in this policy.

Information We Collect
We may collect the following types of information when you use our Services:
Personal and Health Information: Name, address, date of birth, medical history, treatment records, and other information you voluntarily provide to us through patient forms, appointment booking, medical questionnaires, or other means.

Usage Data: Information about your interactions with our website, such as IP address, browser type, device information, pages visited, and the date and time of your visits.

Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device. You can manage cookie preferences through your browser settings.

How We Use Your Information
We may use the collected information for the following purposes:
Providing Health Care Services: To deliver personalised health care services, diagnose medical conditions, and offer treatment options.

Communication: To contact you regarding appointment reminders, test results, or important health-related updates.

Improving Services: To analyse user behavior, assess the effectiveness of our Services, and enhance user experience.

Legal and Regulatory Obligations: To comply with the Australian Privacy Principles, applicable laws, regulations, and medical standards.

Data Sharing and Disclosure
We prioritise the confidentiality of your personal and health information and do not share it without your explicit consent, except in the following circumstances:
Health Care Providers: We may share your information with health care professionals and specialists involved in your treatment and care.
Business Partners and Service Providers: We may engage trusted third-party partners and service providers who assist us in delivering our health care services and operating our website. These partners are obligated to maintain confidentiality and use data solely for the intended purposes.
Legal Requirements: We may disclose your information in response to valid legal requests, court orders, or government regulations.

Data Retention
We retain your personal and health information for as long as
necessary to provide health care services and comply with legal
and regulatory requirements.

Data Security
We employ industry-standard security measures to safeguard your personal and health information from unauthorised access, disclosure, alteration, or destruction. However, no data transmission or storage method is entirely secure, and we cannot
guarantee absolute security.

Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their respective privacy policies.

Children's Privacy
Our health care services are not intended for individuals under the age of 18. We do not knowingly collect personal or health information from minors without parental consent. If you believe we have unintentionally collected information from a minor, please contact us to remove the data.

Your Rights and Choices
Under the Australian Privacy Principles, you have the right to access, update, correct, or delete your personal and health information. To exercise these rights or if you have any questions about your data, please contact us at hello@extramilepodiatry.com.au.

Changes to the Privacy Policy
We reserve the right to update this privacy policy at any time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes through the appropriate channels.

Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or your personal and health information, please contact us at hello@extramilepodiatry.com.au